Astral DM

Privacy Policy

Effective date: 2026-01-18

Summary

This Privacy Policy describes how Astral DM (“Astral DM”, “we”, “our”, “us”) collects, uses, shares, and protects information when you use our mobile application (the “App”) and related support pages (collectively, the “Services”).

• We use information you provide to generate personalized astrology content and operate the App.
• We may process limited technical information to keep the Services reliable and secure.
• You can request access to or deletion of your information by contacting us.

Definitions

• Personal Information means information that identifies or can reasonably be linked to you.
• Birth Details means the date of birth, time of birth, and location of birth you enter.
• Device Data means technical information about your device and how the App is functioning.

Information we collect

Information you provide. You may provide information such as Birth Details and preferences (for example, notification settings).

Support communications. If you contact us, we receive the information you choose to share (for example, your email address and the contents of your message).

Information collected automatically. When you use the App, we may collect Device Data such as:

• Crash reports and error logs
• Performance metrics (for example, app start time and responsiveness)
• Basic device and app information needed for troubleshooting (for example, app version)

How we use information

• Provide the Services (including generating personalized content).
• Maintain reliability (diagnose crashes, fix bugs, and improve performance).
• Communicate with you (support requests and service-related messages).
• Security and fraud prevention (protect the Services and our users).
• Legal compliance (meet applicable requirements and enforce our terms).

How we share information

We may share information in the following limited circumstances:

• Service providers: vendors that help us operate the Services (for example, crash reporting, analytics, hosting, or email delivery). They may process information on our behalf and under contractual restrictions.
• Legal and safety: when we believe disclosure is reasonably necessary to comply with law, protect rights, safety, and security, or prevent fraud and abuse.
• Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell your Personal Information.

Storage, syncing, and retention

Information may be stored on your device. If the App offers account or syncing features and you choose to use them, certain information may be stored on our servers to support backup and multi-device access.

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and how it is used.

Your choices and rights

Depending on where you live, you may have certain rights regarding your Personal Information, including requesting access, correction, or deletion. You can also request account deletion (if applicable).

To make a request, contact us at support@astraldm.in. We may ask for information to verify your request.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.

Children’s privacy

The Services are not intended for children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information, contact us so we can take appropriate action.

International users

If you access the Services from outside the country where we operate, your information may be processed in locations where we or our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update this page and revise the effective date above.

Contact

For privacy questions, data requests, or deletion requests, contact us at support@astraldm.in.